How to Create a Mailbox Alias

You will need to be assigned the Global Administrator Role in order to complete these steps, we can only assign this role to the account holder or the account holder can request another user by raising a support ticket

Please note if you are using our FutureSpam service, you will need to contact our support team once you have added the alias so they can enable it on the FutureSpam portal - This process can take up to 24hrs

Step 1

Go to https://portal.office.com/

 

Step 2

Enter your Global Administrator Email Address and click Next

 

Step 3

Enter your Password and click Sign in

Important Note: If you are asked to either sign in with Work or School Account or Microsoft Account, Please select Work or School Account 

 

Step 4

Click Yes to stay signed in

 

Step 5

Click the waffle icon (Nine Dots) then click Admin (If admin isn't listed click All apps)

 

 

Step 6

Click Users

 

Step 7

Click Active Users

 

Step 8

Click the user you want to add the alias on

 

Step 9

Under Aliases, click Manage username and email

 

Step 10

Enter the Alias (Username) you want, select the Domain and click Add

 

Step 11

Click Save changes

 

Step 12

You have successfully added your alias, please allow 15 mins for the changes to take effect

 

  • 1 Users Found This Useful
Was this answer helpful?

Related Articles

How to Add & Verify Domains

You will need to be assigned the Global Administrator Role in order to complete these steps, we...

How to Forward an Email Address

Step 1 Go to https://portal.office.com/   Step 2 Enter your Global Administrator Email...

How to Recover a Deleted Mailbox

Step 1 Go to https://portal.office.com/   Step 2 Enter your Global Administrator Email...

How to Add Members to a Distribution Group

Step 1 Go to https://portal.office.com/   Step 2 Enter your Global Administrator Email...

How to Upgrade/Downgrade a Office 365 Licence

You will need to be assigned the Global Administrator Role in order to complete these steps, we...