Transferring .UK Domains Away From SMS

If you have domain ending with .uk (co.uk me.uk org.uk .uk) and looking at moving it away from SMS please follow these steps below to complete the process.

Please Note: You will require an IPS Tag, your new provider will provide you with this.

 

Step 1

Log onto the SMS portal (https://portal.simplyms.com/) by clicking My Account and Login 

  

 

Step 2

Enter your email address and password, then click Login


 

Step 3

Click Domains

 

Step 4

Click My Domains

 

Step 5

Find the domain you wish to transfer away and click the three Dots and Manage Domain

 

Step 6

Click Auto Renew 

 

Step 7

Slide the slider to the off position (Left) - This will prevent any future charges

 

Step 8

Confirmation of auto-renewal being disabled will be shown once saved

Step 8a

Optional Step (Only required if you no longer want to use our nameservers)

Click Nameservers

 

 

Step 8b

Click Use custom nameservers (enter below) (Leave on Use Default Nameservers to keep using SMS for DNS)

Enter your new nameservers for your new provider or hosting provider.

If you are either using SMS hosted exchange, office 365 and/or web hosting please ensure you have the correct DNS records in place with your new provider first failing to do this will stop these services from working.

Open a Support Ticket with our support team if you require assistance.

Step 9

Click Change Nameservers

 

Step 10

Confirmation of nameservers changes will be shown once saved

 

Step 11

Open a Support Ticket with our support team and provide the following 

IPS Tag

Confirmation you agree to transfer your domain away from SMS

Once we have this information our support team will process this for you and confirm back notifying of the change

Please note: IPS Tag changes can take 24-72 hours to complete, and in some cases longer

Please check with your new provider for the progress of your transfer

If you want to check the status of your IPS Tag change you can check this on the Nominet Whois website on the link below

https://www.nominet.uk/whois/

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