How to Order a Phone Number on Business Voice

Please Note: Before ordering a phone number please ensure you have purchased and assigned your business voice licence to all users needing the phone service, once the licenced is assigned it can take 4hrs to take effect.

Step 1

Go to https://portal.office.com/

 

Step 2

Enter your Global Administrator Email Address and click Next

 

Step 3

Enter your Password and click Sign in

 

Step 4

Click Yes to stay signed in

Important Note: If you are asked to either sign in with Work or School Account or Microsoft Account, Please select Work or School Account

 

Step 5

Click the waffle icon (Nine Dots) then click Admin (If admin isn't listed click All apps)

 

Step 6

Skip to step 7 if you have all menu options if not click Show All

 

Step 7

Under Admin centres, click Teams

 

Step 8

Click Voice

 

Step 9

Click Phone Numbers

 

Step 10

Click Add

 

Step 11

Enter an Order name and Description

 

Step 12

Select your Country or region

 

Step 13

Click Number Type and select User (subscriber)

 

Step 14

Enter the Quantity of numbers required (Max numbers available shown on the right)

 

Step 15

Select your City then click, Add a location

 

Important Note: Steps 16 to 18 are required for the emergencies services should you need to call them, this information is used to locate your office/business location

Step 16

Enter a Description for the location

 

Step 17

Move the Input address manually slider to On and complete the form with your companies details including the latitude and longitude of your office/business address, finally, click that you acknowledge and agree how the emergency calling works

 

Step 18

Click Save

 

Step 19

Enter the City of your location and select it from the drop-down

 

Step 20

Select your Area Code and click Next

 

Step 21

Check the Summary of the order

 

Step 22

Click Place Order (This is time-sensitive)

 

Step 23

Click Finish

 

Step 24

Your order to now complete

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