Acronis Cyber Cloud Maintenance Updates Scheduled
Priority - Medium Affecting Server - Acronis Cyber Cloud


Maintenance timeline (GMT +02): 26 April 2021 08:30 PM - 27 April 2021 12:30 AM 
Maintenance timeline (GMT +00): 26 April 2021 06:30 PM - 26 April 2021 10:30 PM 
Maintenance total duration: 4h 0m 
Maintenance details: Acronis Cloud Team will update Acronis Cyber Cloud to the latest 21.04 release. 

Affected by maintenance: Backup Console, Files Cloud, DR Cloud, Notary, OB Web Restore, Web Restore, Management Console, Backup and/or Restore operations 
Services impact: Acronis Services may become unavailable for up to 2 hours during the activity.

Sales and Support Phones Lines In Progress
Priority - High Affecting Other - Phone Lines

Details: We are currently experiencing issues with our phones lines, our engineers are investigating this now and will provide an update as soon as possible, in the meantime please raise a ticket via your secure online portal here if you have an accounts or support issue one of the team will come back to you as soon as they can, we apologise for any inconvenience caused

Update: We are working with our phone provider to resolve the issues we are experiencing with our phones lines further updates to follow