Update from Microsoft We’re enabling a stronger form of multifactor authentication beginning September 15, 2023 On September 15, 2023, we’ll begin prompting your users who authenticate using SMS and voice methods to set up the Microsoft Authenticator app when they sign in to their work or school account. This change will take ... Read More »
Great News! Hosted Exchange 2013 customers are due an upgrade Why is Hosted Exchange changing? Exchange Server 2013 is officially reaching the end of its lifespan, with support ending this year what does this mean? Well, Microsoft will no longer provide the following: Technical support for problems that may ... Read More »
Christmas and New Year Opening Hours 2022/2023 Note: Our technical support team will still be available 24/7/365 by simply opening a ticket here Monday 19th December 9 am - 5:00 pm Tuesday 20th December 9 am - 5:00 pm Wednesday 21st December 9 am - 5:00 pm Thursday 22nd December 9 am - 5:00 pm Friday 23rd ... Read More »
User Impact If action is not taken, users with Basic Authentication enabled for the affected protocols will be unable to sign in. Action needed Microsoft has started to disable basic authentication for protocols in scope randomly on selected tenants. Protocols that are in scope for disablement: MAPI ... Read More »
A newer version of macOS will be released later this year. With Apple’s release of macOS Ventura (13), macOS Catalina (10.15) will become the third oldest version and will cease to be supported at that time, As a result, Microsoft Defender for Endpoint will no longer support macOS version Catalina (10.15). Note: this message applies only to ... Read More »
Retiring Support for iOS 13 and macOS 10.14 We will be retiring support for iOS 13 and macOS 10.14 on the To Do iOS and Mac apps respectively. We recommend upgrading to version 14 and above for iOS and 10.15 and above for MacOS to continue using the To Do application on your device. If automatic upgrades are not set up on your device, then ... Read More »
Staff Training Day On Friday 14th October our sales and technical support phone lines will be closed for a staff training day, you can still contact us by opening a ticket from your online account (https://portal.simplyms.com) Our phones lines will be back open on Monday 17th October from 9 am We apologise for any inconvenience caused Read More »
Please be aware that Monday 19th September will be a bank holiday to coincide with Her Majesty Queen Elizabeth II's State Funeral Our Phone Lines will be closed If you need any technical support during this time please open a ticket in the SMS Portal and one of the team will come back to you Our phone lines will be back open on ... Read More »
Bank Holiday Our phone lines will be closed for the bank holiday on Monday 29th August If you need any technical support during this time please open a ticket in your Account Portal and one of the team will come back to you Our phone lines will be back open 9-5 on Tuesday 30th August. Thank You Read More »
Want to get the best tips when using Microsoft services on MacOS?
Join us on Wednesday, 13th of July at 2:00pm for our live webinar on Top tips to use Microsoft on Mac
https://simplymailsolutions.com/webinars/
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