Classic Teams users to be updated to new Teams after March 31, 2024

After March 31, 2024, any classic Teams users that haven't updated to new Teams, will be automatically updated to new Teams. Between now and March 31, 2024, you can continue to use classic Teams. However, we suggest that classic Teams users update to new Teams as soon as possible to benefit from the new features and capabilities that are only ... Read More »

9th Jan 2024
Our Christmas & New Year Opening Times

Our Christmas & New Year Opening Times   Please note: Our technical support team will be available 24/7/365 by opening a ticket   Tuesday 19th December 9 am - 5:00 pm Wednesday 20th December 9 am - 5:00 pm Thursday 21st December 9 am - 5:00 pm Friday 22nd December 9 am - 12:00 pm Saturday 23rd ... Read More »

12th Dec 2023
We’re enabling a stronger form of multifactor authentication

Update from Microsoft We’re enabling a stronger form of multifactor authentication beginning September 15, 2023 On September 15, 2023, we’ll begin prompting your users who authenticate using SMS and voice methods to set up the Microsoft Authenticator app when they sign in to their work or school account. This change will take ... Read More »

15th Sep 2023
Great News! Hosted Exchange 2013 customers are due an upgrade

Great News! Hosted Exchange 2013 customers are due an upgrade   Why is Hosted Exchange changing? Exchange Server 2013 is officially reaching the end of its lifespan, with support ending this year what does this mean? Well, Microsoft will no longer provide the following: Technical support for problems that may ... Read More »

1st Jan 2023
Christmas and New Year Opening Hours 2022/2023

Christmas and New Year Opening Hours 2022/2023   Note: Our technical support team will still be available 24/7/365 by simply opening a ticket here Monday 19th December 9 am - 5:00 pm Tuesday 20th December 9 am - 5:00 pm Wednesday 21st December 9 am - 5:00 pm Thursday 22nd December 9 am - 5:00 pm Friday 23rd ... Read More »

3rd Dec 2022
ACTION REQUIRED Office 365 Basic Auth being Retired

User Impact   If action is not taken, users with Basic Authentication enabled for the affected protocols will be unable to sign in.   Action needed   Microsoft has started to disable basic authentication for protocols in scope randomly on selected tenants. Protocols that are in scope for disablement: MAPI ... Read More »

28th Oct 2022
Microsoft Defender for Endpoint on Mac is Retiring Support of MacOS Catalina

A newer version of macOS will be released later this year. With Apple’s release of macOS Ventura (13), macOS Catalina (10.15) will become the third oldest version and will cease to be supported at that time, As a result, Microsoft Defender for Endpoint will no longer support macOS version Catalina (10.15). Note: this message applies only to ... Read More »

18th Oct 2022
Retiring Support for iOS 13 and macOS 10.14

Retiring Support for iOS 13 and macOS 10.14   We will be retiring support for iOS 13 and macOS 10.14 on the To Do iOS and Mac apps respectively. We recommend upgrading to version 14 and above for iOS and 10.15 and above for MacOS to continue using the To Do application on your device. If automatic upgrades are not set up on your device, then ... Read More »

13th Oct 2022
Sales & Support Phone Lines

Staff Training Day On Friday 14th October our sales and technical support phone lines will be closed for a staff training day, you can still contact us by opening a ticket from your online account (https://portal.simplyms.com)  Our phones lines will be back open on Monday 17th October from 9 am  We apologise for any inconvenience caused   Read More »

7th Oct 2022
Bank Holiday Monday

Please be aware that Monday 19th September will be a bank holiday to coincide with Her Majesty Queen Elizabeth II's State Funeral Our Phone Lines will be closed   If you need any technical support during this time please open a ticket in the SMS Portal and one of the team will come back to you   Our phone lines will be back open on ... Read More »

14th Sep 2022