Categories

Account Management (8)

Portal Access, Direct Debit, Billing, Invoicing etc

DNS & Domains (13)

Support documentation on DNS Records & Domain Transfers

General Support (7)

General Support Fixes & Documentation

Hosted Exchange (26)

Hosted Exchange 2013 Setup Information Only (Not Office 365)

Microsoft 365 (34)

Setup Information for Microsoft & Office 365

Professional Services (1)

Additional Chargeable Support & Add-on Services

Security & Backup (14)

Support documentation for Security & Backup including FutureSpam & Azure

Web Hosting (12)

Accessing Web Hosting, Settings, FTP, WordPress etc

Most Popular Articles

 Whats are our Nameservers

If your domain is external from SMS these are the nameservers you need to set in order to use our...

 How to setup Outlook on Windows - POP/IMAP Only

Please Note: Outlook 2016,2019 and Microsoft 365 are now only supported, if you have an earlier...

 Outlook Download for Classic & Executive Customers

Customers on Hosted Exchange either using Classic and/or Executive plans are entitled to download...

 How to Setup Email on Android

Important Note: Due to the many variants of Android this guide is based on the Samsung version,...

 How to View Invoices

Step 1 Log onto the SMS portal (https://portal.simplyms.com/) by clicking My Account and Login...