Knowledgebase

Categories

Account Management (7)

Portal Access, Direct Debit, Billing, Invoicing etc

Support documentation on Acronis services

DNS & Domains (13)

Support documentation on DNS Records & Domain Transfers

Email Hosting (26)

Setup documentation on Hosted Exchange 2013

FutureSpam & UltraVault (4)

Support documentation on FutureSpam & UltraVault

General Support Fixes & Documentation

Microsoft 365 (38)

Setup documentation on Office 365 & Administration

Microsoft Azure (3)

Setup documentation on Azure services

Professional Services (1)

Additional Chargeable Support & Add-on Services

Web Hosting (12)

Accessing Web Hosting, Settings, FTP, WordPress etc

Most Popular Articles

Whats are our Nameservers

If your domain is external from SMS these are the nameservers you need to set in order to use our...

How to setup Outlook on Windows - POP/IMAP Only

Please Note: Outlook 2013,2016,2019 and Office 365 are now only supported, if you have an earlier...

Outlook Download for Classic & Executive Customers

Customers on Hosted Exchange either using Classic and/or Executive plans are entitled to download...

How to Reset a Mailbox Password

Step 1 Log onto the SMS portal (https://portal.simplyms.com/) by clicking Account and Login...

How to Setup Outlook on Windows

Please Note: Outlook 2013,2016,2019 and Office 365 are now only supported, if you have an earlier...