How to Consult & Transfer a Phone Call

Important Note: In order to make and receive phone calls from other telephone numbers you'll need either a business voice subscription or an active phone system/calling plan added to your office 365 account.

Step 1

During a call click the Three Dotts

 

Step 2

Click Consult then transfer

 

Step 3

Enter the Name or Number of the person you want to consult with

 

Step 4

Click the Person or Number highlighted, then click Chat

 

Step 5

If you consulting with a person already on Microsoft Teams

A chat window will open so you can send a message, once finished click Transfer

 

Step 6

If you are consulting with a person where you have dialled a number

A new call window will open and the number will be dialled, once finish click Transfer

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