How to Turn on Live Captions

Important Note: In order to make and receive phone calls from other telephone numbers you'll need either a business voice subscription or an active phone system/calling plan added to your office 365 account

Step 1

During a call click the Three Dotts

 

Step 2

Click Turn on Live Captions

 

Step 3

Live captions will now be displayed on screen for both caller and agent

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