SMS during the COVID-19 outbreak and remote working

Firstly, SMS sincerely hope that during this difficult and unpredictable time that you, your families and colleagues are all well and healthy. We know how important it is to you that during this time we all work together to ensure we protect all of the people in our lives and our businesses. Therefore, we at SMS just wanted to update you with our ... Read More »

20th Mar 2020
Seasonal Opening Hours

Our office opening hours this festive season   Please find below our opening hours from the 24th December 2019 through to 2nd January 2020. Our sales team are only available during the times listed below. Accounts are available via email during these times also. Our support services are available to all of our ... Read More »

18th Dec 2019
Welcome to the new SimplyMS Portal

This is the all new SimplyMS portal You told us that our last panel was confusing to use and we have listened.  Our new panel is a lot easier to navigate and use. The first thing you need to do is change your password by choosing the login menu and selecting forgot password     We know that there are some things missing at the moment, ... Read More »

23rd Apr 2019
Outlook 2016/Office 365 Sign In Fix

A recent update to Outlook 2016 and Office 365 for Windows has caused some users to report they keep being prompted to sign in, even when the correct credentials have been used, please follow our step by step guide to resolve this issue here

8th Apr 2019
New Exploitation in Email Scams

Please read our whitepaper on the exploitation of email scams which you may have received

Read Whitepaper

5th Nov 2018
Office 365 SMTP Improvements

Microsoft have made some improvements over SMTP for Office 365 customers

Please read the support article below for further information on this

Microsoft Support Article

16th Oct 2018
Office 365/2016 Recent Update

A recent update to Office 365/2016 may cause issues setting up your hosted exchange mailbox, this is due to way autodiscovery now works in this version, please follow our step by step guide to resolve this issue here

16th Oct 2018
Office 365 Connected Accounts

Microsoft has removed the ability to add new accounts to Outlook on the web using the Connected accounts feature on September 15, 2018 and will stop syncing existing accounts on October 30, 2018.

Please read the support article below for further information on this

Microsoft Support Article

10th Oct 2018
Skype for Business to Microsoft Teams Upgrade

This is for informational purposes only, no further action will be required and the upgrade will be done automatically Starting Oct. 1st, new Office 365 customers with 500 seats or less will be onboarded to Microsoft Teams and will not have access to Skype for Business Online. Tenants that are already using Skype for Business online will be able ... Read More »

24th Sep 2018