Accounts & Billing (9)

Portal Access, Direct Debit, Billing, Invoicing, Updating Payment Cards etc

DNS & Domains (14)

Support documentation on DNS Records & Domain Transfers

General Support (6)

General Support Fixes & Documentation

Microsoft 365 (34)

Setup Information for Microsoft & Office 365

Migrations (2)

Information on migrations and FAQs

Professional Services (1)

Additional Chargeable Support & Add-on Services

Security & Backup (14)

Support documentation for Security & Backup including FutureSpam & Azure

Web Hosting (12)

Accessing Web Hosting, Settings, FTP, WordPress etc

Windows 365 (6)

Setup information for Windows 365 Business and Cloud PC


 How to setup Outlook on Windows - POP/IMAP Only

Please Note: Outlook 2016,2019 and Microsoft 365 are now only supported, if you have an earlier...

 Office 365 FutureSpam DNS Records

Important Note: Please only make these changes below if you have been advised by our support team...

 Outlook 365/2016 Autodiscovery Fix

Issue If you are experiencing issues setting up your hosted exchange mailbox (Essentials and...

 Whats are our Nameservers

IMPORTANT: Changing your nameservers can stop your domain from working, before making any changes...

 How to Setup Email on Android

Important Note: Due to the many variants of Android this guide is based on the Samsung version,...