How to Manage DNS records in Office 365

This guide is for existing customers who are already using the Office 365 DNS management portal

You will need to be assigned the Global Administrator Role in order to complete these steps, we can only assign this role to the account holder or the account holder can request another user by raising a support ticket

 

Step 1

Go to https://portal.office.com/

 

Step 2

Enter your Global Administrator Email Address and click Next

 

Step 3

Enter your Password and click Sign in

Important Note: If you have Multi-Factor Authentication enabled follow the on-screen instructions to continue 

 

Step 4

Click Yes to stay signed in

Important Note: If you are asked to either sign in with Work or School Account or Microsoft Account, Please select Work or School Account

 

Step 5

Click the waffle icon (Nine Dots) then click Admin (If admin isn't listed click All apps)

 

 

Step 6

Click Settings

 

Step 7

Click Domains

 

Step 8

Click your Domian Name

Step 9

Click DNS records

 

Step 10

Click Add record

 

Step 11

Choose the record type you wish to add and provide the details of the record, once done click Save

Office 365 supports the following DNS record types

  • A
  • AAAA
  • CNAME
  • MX
  • TXT
  • SRV

 

Step 12

Please allow 1-24hrs for your new record to be published

  • 0 Users Found This Useful
Was this answer helpful?

Related Articles

SPF Record for Exclaimer

If you are using our Exclaimer service with Office 365 you need to make a change to your SPF...

How to setup Office 365 DNS Management

Important Note: FutureSpam/UltraVault customers are unable to use this service.   Step 1 Go to...

How to Manage DNS Records

IMPORTANT: This guide is intended for customers who have their domain registered through us. If...

Whats are our Nameservers

IMPORTANT: Changing your nameservers can stop your domain from working, before making any changes...

DNS Records for Office 365

For Non-FutureSpam/UltraVault Customers Only   Type Hostname Value...