Knowledgebase

IMPORTANT: This guide is intended for customers who have their domain registered through us. If you are an Office 365 customer who does not subscribe to the FutureSpam/UltraVault service please refer to this guide on managing your DNS through Office 365 https://portal.simplyms.com/myaccount/index.php?rp=/knowledgebase/199/How-to-Manage-DNS-records-in-Office-365.html 

1. If you don't already have a password to access domain management, you will, first, need to request one from our support team on the link below
   https://portal.simplyms.com/myaccount/submitticket.php?step=2&deptid=2 
   
   
   
2. Then go to https://access.enom.com/ 
   
   
   
   
   
   
3. Enter your Domain, Password and complete tick CAPTCHA to verify, then click Login
   
   
   
   
4. To Add, Delete or Update a Record, click Edit under Host or SRV Records
   
   
   
   
   
5. To Update or Delete a record simply, replace or delete the text values and click Save
   
   
   
   
   
6. Click Add New
   
   
   
   
7. For Host Records - Select the record type from the menu then enter the text values required
   For SRV Host Records - Enter the text values required
   
   
   
   
8. Click Save