How to Reset a Mailbox Password

Step 1

Go to https://admin.microsoft.com/ 

 

Step 2

Enter your Global Administrator Email Address and click Next

Important Note: If you are asked to either sign in with Work or School Account or Microsoft Account, Please select Work or School Account

 

Step 3

Enter your Password and click Sign in

 

Step 4

If prompted enter your MFA code or approve the notification sent to the Microsoft Authenticator

 

Step 5

Click Yes to stay signed in

 

Step 6

Click Users, the n Active users

 

Step 7

Click on the user you want to change the password for 

 

Step 8

Click Reset Password

 

Step 9

Tick Automatically create a password or uncheck to provide your own, then click Reset password

 

Step 10

Make a note of the password onscreen and click Close

  • password reset, office 365 password reset
  • 1 användare blev hjälpta av detta svar
Hjälpte svaret dig?

Relaterade artiklar

How to Add & Verify Domains

You will need to be assigned the Global Administrator Role in order to complete these steps, we...

How to Forward an Email Address

Step 1 Go to https://portal.office.com/   Step 2 Enter your Global Administrator Email...

How to Recover a Deleted Mailbox

Step 1 Go to https://portal.office.com/   Step 2 Enter your Global Administrator Email...

How to Add Members to a Distribution Group

Step 1 Go to https://portal.office.com/   Step 2 Enter your Global Administrator Email...

How to Upgrade/Downgrade a Office 365 Licence

You will need to be assigned the Global Administrator Role in order to complete these steps, we...