How to Rename a Mailbox

Step 1

Go to https://admin.microsoft.com/ 

 

Step 2

Enter your Global Administrator Email Address and click Next

Important Note: If you are asked to either sign in with Work or School Account or Microsoft Account, Please select Work or School Account

 

Step 3

Enter your Password and click Sign in

 

Step 4

If prompted enter your MFA code or approve the notification sent to the Microsoft Authenticator

 

Step 5

Click Yes to stay signed in

 

Step 6

Click Users, the n Active users

 

Step 7

Click on the user you want to rename 

 

Step 8

Click Manage username

 

Step 9

Enter the new username/email address you want to rename it to (Change the domain if required) ane click Save changes

 

Step 10

Click back (<-) and under Contact Information click Manage contact information

 

Step 11

Update the display name and if required the first/last names, then click Save changes

 

Step 12

Your mailbox has now been renamed, please allow 15 minutes for the changes to take effect

Important Note: If you are paying for the FutureSpam service, please contact our support team so they can update this change

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