How to Reset a Mailbox Password on Hosted Exchange

  • Log into https://portal.simplyms.com/myaccount/clientarea.php

  • Click Services

     

  • Click your hosted exchange package (This will be different from what is shown)

     

  • Under Hosted Exchange, Click Mailboxes

     

  • Click the padlock icon (You may need to scroll across to see the padlock icon)

     

  • Enter and Confirm your new password **Please note the $ symbol is an unsupported character** 

     

  • Click Confirm

     

  • Please allow up to 10 minutes for your password reset to complete
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