Hosted Exchange 2013 Connectivity Pågående
Prioritet - Kritisk Gällande Server - HostingExchangeSrv

We are currently aware of an outage for some customers on our exchange 2013 platform, our engineers are currently looking into it as a matter of urgency.

We will update this status page with further updates as soon as possible

We apologise for the inconvenience caused during this time

UPDATE - 19:30

Our engineers are still working on the outage reported this morning, an update will follow as soon as possible

Once again We apologise for the inconvenience caused during this time

UPDATE - 21:30

Our engineers are still working on the issue with exchange 2013, access to mailboxes should now be back again for the majority of our customers, we are closely monitoring this, further updates to follow

We apologies for the inconvenience which has been caused

UPDATE - 23:00

Our engineers are still working on the issue with exchange 2013, we are getting reports from some customer's that they can access their mailboxes again, we are closely monitoring this, further updates to follow

We apologies for the inconvenience which has been caused

UPDATE - 01:20

Our engineers are working on the 2013 platform, you should now be able to access your mailbox via https://exchange.mse2010.com/ we are closely monitoring the system.

Thank you for your cooperation during this time and our apologies for the inconvenience which has been caused

UPDATE - 07:40

Our engineers have identified a small number of customers on exchange 2013 who still may not be able to connect, this is being investigated and we will update you as soon as possible

Apologies for the inconvenience caused

UPDATE - 12:05

Our engineers are still working on a number of customers that are still unable to connect or access their mailboxes, we are working on getting this resolved as soon as possible and further updates will follow

Apologies for the inconvenience caused

Outlook Searching Error Inrapporterad
Prioritet - Låg Gällande Övrigt - Outlook/Non SMS

Microsoft is currently working on an issue which is effecting searching in Outlook, users are seeing the following error below when performing a search

"It looks like there's a problem with your internet connection, let's look on your computer instead"

Searching does seem to work fine via Webmail

We have no ETA on when Microsoft will resolve this issue but they have provided us with the following update

Status:

Service degradation

User impact:

Users may experience search failures in the Outlook desktop client.

Latest message:

Title: Many users will see searches failing in the Outlook desktop client User Impact: Users may experience search failures in the Outlook desktop client.

More info: 

Users' searches will default to a local search, they will be unable to search the Exchange Online service. This issue is only affecting on-premises users using non-Modern authentication. Users who have access to Outlook on the web may be able to use that protocol as an alternative method to search the service.

Current status:

We've determined that an issue in the authentication process is misrouting search requests, causing some requests to fail. We're developing a fix and will run it in our test environment to ensure it doesn't cause any further issues. Once we've validated in our test environment, we'll begin the deployment to the affected infrastructure.

Scope of impact:

This issue may potentially affect any of your users attempting to search in their Outlook desktop clients.

Root cause:

An issue in the authentication process is misrouting search requests, causing some requests to fail.